Notification > SMS > Console Guide

To enable SMS Service, you may first register sender numbers on [Console > SMS > Sender Number Management] (Article 84 of Telecommunications Business Law).

Sending SMS

Send General SMS

Following is the guide to send Short Message Service (SMS).

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  1. Select SMS for Text Type.
  2. Select Sender Number (numbers can be added on Sender Number Management.)
  3. To choose time of delivery, specify it Scheduled Delivery.
  4. Fill in the Body of message.
  5. Recipient Information provides all numbers including domestic numbers or country code.
    • e.g.) 01012345678, 821012345678
  6. Click Send.

Send General LMS

Following is the guide to send general Long Message Service (LMS).

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  1. Select MMS for Text Type.
  2. Select Sender Number (numbers can be added on Sender Number Management.)
  3. To choose time of delivery, specify it in Scheduled Delivery.
  4. Fill in the Body of message.
  5. Recipient Information provides all numbers including domestic numbers or country code.
    • e.g.) 01012345678, 821012345678
  6. Click Send.

Send MMS (Send Attachment)

Multimedia Messaging Service (MMS) can be sent as below:

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  1. Select MMS for Text Type.
  2. Select Sender Number (numbers can be added on Sender Number Management.)
  3. To choose time of delivery, specify it in Scheduled Delivery.
  4. Click Upload Attachment and upload attached files.
  5. Fill in the Body of message.
  6. Recipient Information provides all numbers including domestic numbers or country code.
    • e.g.) 01012345678, 821012345678
  7. Click Send.

Send Templates

You can send messages on user-created templates.

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  1. Enable Use Templates and select a template from Select Templates.
  2. Select Sender Numbers (numbers can be added from Sender Number Management.)
  3. To choose time of delivery, specify in Scheduled Delivery.
  4. Fill in the Body of message.
  5. Recipient Information provides all numbers including domestic numbers or country code.
  6. e.g.) 01012345678, 821012345678
  7. Click Send.

Send Mass Messages

You can send SMS/MMS to many numbers via template files in Excel/CSV.

Template Files

To download template files, select Mass Delivery and click Download Templates.

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Template files are available either in CSV or Excel (xlx, xlsx). Rows are automatically created in files according to the replacement key in message.

Fill out recipient numbers and replacement data in the downloaded template.

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[Caution] To enable template replacement, bind the replacement key with ##, like '##key##'.

Recipient numbers can include '+', '-', or space characters.

Validity Check for Template Files

When a template file includes data error while uploaded, such errors, including the total number and no more than 10 errors, are displayed.

Type of Errors

  • When the recipient_no row does not exist: The recipient_no row, which is for recipient numbers, is a required row.
  • When there is no data input in file
  • When recipient numbers are entered in a wrong format
  • When recipient numbers or replacement data are missing

Select Scheduled Delivery (Deliver after Check/Immediate Delivery)

To send after delivery information and mass delivery files are uploaded, click Schedule Delivery. To schedule delivery, you may select either Deliver after Check or Scheduled Delivery.

  • Scheduled Delivery after Check: Check recipient numbers and message body to send, from the Query Mass SMS Delivery tab and then send. Otherwise, you cannot send messages.
  • Scheduled Delivery: Send immediately, without checking recipient numbers and text messages. Find delivery results on the Query Mass SMS Delivery tab.

Send Tags

Send with UID according to tag conditions.

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Tags can be registered on Tag Management, while UID and phone numbers can be saved on the UID Management tab.

Query of SMS

Query by SMS Request

Each item can be queried by conditions. (request id or date and time of delivery are required).

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Click Request ID or Recipient Numbers to show pop-up window for details.

Query Scheduled SMS Delivery

You can query the list of scheduled delivery.

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Waiting for Schedule/Delivery Completed/Delivery Failed can be queried, and completed delivery can be found on Query per SMS Request.

Query Mass SMS Delivery

  • Query: You can query mass SMS delivery schedule in the above format. Select a column on the list of query, and check recipient numbers and delivery information (e.g. body and result of delivery).
  • Send/Cancel: To schedule delivery of mass upload, check recipients and select scheduled delivery; then, select a schedule which is 'ready for delivery', and click Send/Cancel to deliver or cancel delivery. For scheduled delivery, messages are automatically sent as of the current time.
  • Check Failed Delivery: If delivery request fails while the progress status is 'Delivery Completed', the number of failure can be found. Click Failure Cases to check failed recipient numbers and messages.

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Delivery Status of Mass SMS

  • Waiting: Template file data are yet to be read.
  • Preparing: Loading template file data.
  • Ready: All template file data are loaded and SMS delivery is ready. Select a schedule (column on the list) and you can find recipient numbers and delivery information.
  • Waiting for Delivery: SMS delivery is yet to be processed.
  • Delivering: SMS delivery is currently underway. Select a schedule (column on the list) to check the delivery progress rate.
  • Delivery Completed: Request for SMS delivery has been properly completed.
  • Delivery Failed: Error occurred during delivery.
  • Delivery Canceled: User has canceled delivery.

Query SMS Delivery per Recipient

Select a schedule of mass SMS delivery (column on the list) to check delivery information of each recipient number and the result.

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To find more details of delivery, click View Details.

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You can find successfully replaced data.

Query Tagged SMS Delivery

Query by Delivery Request

You can query requests for tag delivery. Click to query each recipient as below.

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Query by Recipient

You can query the list of recipients sent from one request.

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Click View Details to see delivery details.

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Template Management

Add Categories

Click Add Categories to add categories.

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Make sure to click Add Categories while a category is selected.

Modify Categories

Click Modify Categories to modify categories.

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Make sure to click Modify Categories while a category is selected.

Add Templates

Click Add Templates to add templates.

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Make sure to click Add Templates while a category is selected.

Modify Templates

Select a template to modify.

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Tag Management

Tags can be added or deleted for a registered UID.

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UID Management

UIDs and mobile phone numbers can be registered or deleted.

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Click Register UIDs.

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Mass UIDs can be added in the CSV template.

Find the number counts while uploading a template which is created.

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Sender Number Management

Registration Format for Sender Numbers

* Fixed phone number: 02-YYY-YYYY (including area code)
* Mobile phone number: 010-ABYY-YYYY
* Official phone number: 15YY, 16YY, 18YY (area code prohibited ahead of the number)
* Common service identification number: 0N0 (area code prohibited ahead of the number)
* Sender numbers are available between 8 and 11 characters 
* Unavailable to send messaged from invalid number bandwidth (e.g.:070-0YYY, 070-1YYY, 010-0YYY, 010-1YYY)

※ For reference

  • Numbers that are subscribed to 'Blocking Sender Number Abuses' as part of additional telecom services, do not receive messages (web/system text delivery).

Registering Sender Numbers

Select Authentication Type

  1. Authentication on Mobile Phone sms_26_201812 sms_27_201812
  2. After authentication is completed, check sender number registration from Status of Sender Number Screening.
  3. Enter personal information and execute authentication.
  4. To send messages on your own mobile phone, Authenticate on Mobile Phone to immediately register sender numbers.

  5. Authenticate by Documents sms_28_201812 sms_29_201812

  6. After authentication is completed, check sender number registration in Sender Number Evaluation Status.
  7. Upload required documents for authentication.
  8. To make calls to phone numbers authenticated on documents by telecom service providers, register numbers by Document Authentication.
  9. Enter sender number and press Enter to register more than one number.

Sender numbers that are properly registered can be found on the Query Sender Numbers page.

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Setting for Rejection of Receiving 080 Numbers

The rejection of receiving 080 numbers service allows recipients to reject receiving of ad messages. Advertisement messages must include how to reject receiving charge-free for recipients to reject or withdraw consent of receiving.

Subscription

Go to Setting for rejection of receiving 080 numbers to find the subscription page. Click Add 080 Numbers to Reject Receiving to enter business names.

  • Business names refer to such businesses which are guided when you make calls via 080 numbers rejected of receiving.

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Registration Scheduled

When subscription is fully applied, the status is changed to Registration Scheduled. It takes 3 to 4 business days to open the rejection of receiving 080-number service, and the service is enabled after opening.

Registration Completed

When the service is completely open, you can find the start date and status of service.
While the rejection of 080-number is scheduled for registration or in service, SMS Service cannot be closed. Service can be closed only after it is canceled.
To cancel the service, press Cancel Service.

Send Ad Messages

  1. Ad messages can be sent only when the rejection 080-number service is enable.
  2. When the delivery type is changed into For Advertisement, you can find an option to select numbers to reject receiving.
  3. Click Apply Option, and the message body is changed to the phrase as below.
  4. To send ad messages, following phrase must be included; otherwise, sending fails.
(Ad)

[Reject receiving charge-free]080XXXXXXX

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Query Target of Rejection

Rejection targets, requested with request date and time as optional, can be queried from the panel at the bottom.

Setting for Duplicates

Set Duplicate Delivery

  • By setting, duplicate messages may not be sent.
  • When the duplicate delivery setting is blocked, delivery is processed as failure for same requests during specified period (unit:minute).
  • The maximum available block time is 1 hour.
  • A message is determined as duplicate by the following criteria:
    • Message type (SMS/LMS/MMS/AUTH), delivery type (general/mass/tag), sender number, recipient number, title, body, and attached file

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Statistics

Query Statistics

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  • Statistics are available by delivery request period, template, delivery type, or content of delivery.
  • Request of delivery, success, or failure can be found on graph or table.

Guide for Notice of Personal Information Assignor

When the Customer uses TOAST > SMS Service, assignment of personal information between the Customer and the Company arises, and the assignee, the Customer, is obliged to disclose the status (assignor and content of business) of his assignment of personal information to the Company, through the personal information handling policy, in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act.

Accordingly, the Company may provide guidelines as below for the Customer, to abide by relevant regulations in the use of TOAST SMS Service and not to be adversely affected for not disclosing his assignment status:

(Example)

[Notice of Personal Information Assignor] To use TOAST SMS Service, make sure the following is displayed for 'Personal Information Handling Policy' > Assignment Status of the Customer.

Assignor: NHN Content of Business: Send SMS in lieu of customers

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